Training to a Client Brief
You may have clearly defined training needs so we just need to know:
- Who the delegates are
- What their job involves
- Previous training they have received
- Specific training objectives
We then design a course or series of courses to satisfy your particular needs.
"Excellent. Dealt with both general management issues and also specific management situations".
Manager, recruitment consultancy
Career Development Programmes (CDPs)
Career development programmes can be based on individual job titles or competencies. Either way they form a structured training programme for each member of staff. If they are based on individual job titles, staff at each level will complete relevant training courses. If they are competency-based, managers and their HR departments look at the combination of skills, knowledge, attitudes and habits (SKAH) that staff need. Once they have identified the gap between the ideal SKAH and the current level, we design a training programme to bridge that gap.
"It's great to see that we are giving people really good training opportunities and that they are putting what they have learnt into practice. So, thank you!"
HR Manager, publisher
Training Internal Experts
You may feel that some of your training is best delivered by your own internal experts. We can help identify, develop and coach these experts, enabling them to maximise their impact in your training programme. We can also train your managers in all aspects of on-the-job coaching, so that they can support the work done in the training session and promote a culture of continuous learning.
Training Clinics
Clinics are intense, typically one-to-one, hour-long sessions with your staff which focus on the issues crucial to them. For PR and marketing executives, a session could look at tips and pointers for copy they've recently written; a press release they're grappling with or the way they handle their media contacts. For more experienced staff it may have a more management focus and cover areas such as people issues, ranging from motivation through to conflict management, or focusing on the nitty gritty of editing copy, or managing their supplier or agency relationships.
Mentoring
Mentoring can be used either as a stand-alone session with a key member of staff, or to help staff on their return to the job after a training session. Mentoring helps fulfil individual development needs as well as group or team goals, providing specific direction and expert support for delegates.
Coaching
Coaching is a highly effective and focused resource, especially when budgets are tight and time is limited.
Many roles can be quite isolating. Executives may have no one to talk to, other than their immediate manager; directors often can't confide in colleagues; friends may work for rival companies so that doesn't help either.
Managing creative people is an art in itself, so coaching can prevent tricky situations developing and minimise their negative impact once they have.
